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Montell evokes the overused phrase “drinking the Kool-Aid” to show the power of language and the erosion of its meaning over time. Jim Jones, the leader of the Peoples Temple, was a proponent of racial integration and progressive sociopolitical movements. He adopted racially diverse children as part of his “rainbow family” and was known to his disciples as Father, God, Dad, and the Office (55). Jones specifically targeted liberal-minded people, particularly minorities who wanted to build a better world and couldn’t see that happening in the turmoil of the United States in the 1970s. Jones promised his followers “a Socialist paradise outside the evils of what he saw as an encroaching fascist apocalypse in the United States” (53) and even appropriated the Black Panther Party’s ideas, like “revolutionary suicide” (54), to appeal to and condition his followers.
After moving to Jonestown in Guyana and realizing the nightmarish nature of their situation, some of his followers reached out to their congressman, who came to conduct a wellness visit on the cult members. This visit resulted in his death, and shortly thereafter, Jones forced his followers to drink Flavor Aid laced with cyanide or be shot. Some people hid and escaped the event, called by Jones the “White Night,” an inversion of the trope in which black is associated with badness. During their deaths, he recorded what is now known as the Death Tape, which preserves his sermons and the sounds of his followers' deaths. Many cults like Jones’s follow a similar pattern of abuse, with an older white male at the top and women, typically white women, as secondary enforcers and sexual servants. The 1970s was primed for these kinds of cults as people sought to come together to improve their lives.
Montell offers a brief snapshot of Syanon leader Chuck Dietrich’s language, which he uses to control his followers and organize a militarized coalition against what he called “splitees,” or those who left the group. Another prominent suicide cult, Heaven’s Gate, was founded by Marshall Applewhite and co-leader Bonnie Nettles, who died of cancer. They believed they were “elevated, extraterrestrial souls temporarily inhabiting earthly bodies” (70). Heaven’s Gate viewed human bodies as vehicles for corruption and preached to its followers that they needed to leave and board a passing ship to join the UFO Kingdom of God. As part of their conditioning, members were assigned new names and stripped of surnames, used sci-fi terms for everything, faced the constant threat of humiliation, and wore uniforms. Eventually, members of Heaven’s Gate poisoned themselves on a date they believed the UFO Kingdom of God to be passing through.
Montell describes The Power of Language and how it can be wielded for good or evil ends. She knows this firsthand from her experience as a suicide-hotline worker, where the right words could save someone’s life, and she illustrates the converse of this with the case of Michelle Carter, who coerced her boyfriend to kill himself. In this chapter, Montell also lays out the process for how people become entrenched in cults, starting with conversion, which consists of love-bombing, feeling “seen,” and inspirational buzzwords that feel like they’re meant specifically for the hearer. The next step is conditioning, which is when members who are now bought into the group get to learn the secretive, exclusive language of the cult, which builds camaraderie but also dependence on the leader. Lastly, the most tragic and toxic phase is coercion, when it’s too late to leave. Montell offers Trump’s rhetoric as an example of cultish language in politics, illustrating how the subtext of language influences its meaning.
Rather than being like mind-altering drugs, cults are like placebo pills that only work on the people open to receiving their effects. In addition to the methods explored in previous chapters, cults also function under a charismatic leader with a voice people can trust. Overwhelmingly, history demonstrates that the voices people tend to trust the most in American cults reflect the power hierarchy, with most cult leaders being middle-aged white men. However, Montell highlights a contemporary cult led by Teal Swan, a social-media guru and influencer whose content has influenced at least two members to commit suicide and many others to engage in controversial trauma healing and psychological practices. Swan also has a charismatic voice, which is described as motherly and soothing. Swan practices many of the same techniques used by other cults, like Heaven’s Gate and even Scientology: marrying scientific/technical terms with supernatural/spiritual ones. By appealing to her audience’s openness to New Age spiritual concepts and establishing her ethos by using DSM terminology, Swan can enrapture her audience into trusting her.
Montell works to dispel the myth of brainwashing and addresses attempts to regulate language, like the initiative to launch Basic English, a simplified subset of modern English created to assimilate non-English speakers after World War I. She describes the Moonie experiment, which tested the validity of brainwashing with two groups of people. The control group consisted of people with adverse life experiences and lower intelligence metrics, and at the end of the study, they found that there was no correlation between intelligence, stability, and the likelihood to join cults. Rather, ideal cult members are described as “good-natured, service-minded, and sharp” (97). They must be idealistic and possess “an overabundance of optimism” (98). The reason this works on anyone of this idealistic mindset, regardless of intelligence or emotional stability, is because most people filter language through the ideals they already believe in. So, once a person latches onto a group and believes in it, confirmation bias does the rest of the work with a little help from loss aversion, or the desire to avoid losing something as part of the sunk-cost fallacy in the hopes that things will get better. Brainwashing, according to Montell, isn’t real, and if it is, it’s a part of everyone’s daily lives.
By starting with the direst forms of cults, suicide cults, Montell establishes the severity of the impact language can have, the most destructive side of The Power of Language. She accomplishes this by probing the conditions that led to the tragic circumstances of the most infamous cults through showcasing the linguistic traits of cult leaders and the process they use to influence followers, which has nothing to do with brainwashing.
Drawing upon what is now common knowledge, Montell paints the scene of the tragedy at Jonestown, in which people poisoned themselves with cyanide by “drinking the Kool-Aid.” This situation gives rise to many questions, predominantly: What could lead a person to do something like that? Montell dismisses explaining this through brainwashing and instead paints a clearer picture of the circumstances that led up to the horrible event, during which many people did not choose to but were forced to die by drink or gunshot. It was in fact a slow process of love-bombing and conditioning that led to coercive control and resulted in tragic ends. It was also the charismatic Jim Jones’s instinctual understanding of the cult members and his talent at painting a picture of a socialist haven for his followers in Jonestown. He was as quick to make small talk with someone as to say, “A capitalist mentality [is] the lowest vibration at which one could operate in this already dense plane of existence” (58). This quote may resonate with a lot of people even today who are skeptical of the materialism and the hedonic treadmill of capitalism. This kind of pairing of familiar yet deep language was characteristic of Jim Jones and many other dangerous cult leaders, like “Ti and Do [who] vehemently denounced mainstream Christianity and the United States government, calling both ‘totally corrupt’” (74). These leaders addressed very real concerns specific groups of Americans had and capitalized on them to build a following. They made their followers feel “seen,” spoke to their ideals, and cornered them into behaving in ways that jeopardized or stole their lives. Jim Jones couldn’t have built his cult without the power of language, with which he manipulated the very real human urge to push back against societal injustices and feel like one matters.
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